Earlier this year, FIATA launched a renewed digital strategy to accompany freight forwarders in the overall digital transformation of the industry. A special working group of experts has built a roadmap based on the core mission and values of FIATA.
The digital strategy includes four main areas of action, all aiming towards the seamless exchange of data between FIATA members and their partners.
(1) Ensure a network of trust among freight forwarders and their partners. (2) Adopt digital standards in data exchange. (3) Promote interoperability between software platforms. (4) Increase industry intelligence based on data.
The implementation of the strategy will be executed through several projects, which will heavily rely on the participation of all key stakeholders, namely National Associations, industry experts, international organizations, software and services providers, and FIATA’s dedicated Advisory Body of Information Technology (ABIT). This collaborative approach will ensure that all fundamental needs are covered and the feasibility proven, as these are the two key factors for largescale adoption. The strategy’s goal is to use digitization processes and technology in the four areas listed by defining digital certified identities, standard documents and data formats used in everyday freight forwarding.
A focus on interoperability
The first projects, launched in June 2020, constitute the necessary building blocks to the definition of interoperability data standards. These are the creation of a certified digital identity registry for FIATA members and the online data and document templates library. This registry should be accessible to all industry business partners (agents, carriers, customs, trading partners, etc.) and allow authentified and secured communication. Digital identities act as digital passports and are key enablers to secure the exchange of electronic data. The online data and document templates library aims to distribute and digitize key documents, such as the FIATA Bill of Lading. As an immediate benefit, freight forwarders will have access to up-to-date standard documents, applying the latest best practices.
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